Privacy Policy

At Quaynt, we take your privacy seriously. This Privacy Policy explains how Subbliss UG (haftungsbeschränkt), the provider of Quaynt, collects, uses, and protects your personal data when you use our website and services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Last updated: January 2025

1. Data Controller

2. What Data We Collect

Personal Data You Provide

• Name and contact information (email address, phone number)
• Email address for account registration and communication
• Company information and business details
• Payment information (processed by our payment providers)

Automatically Collected Data

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time and date of access
• Referring website addresses

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings.

3. How We Use Your Data

• To provide and maintain our AI search monitoring services
• To communicate with you about your account and our services
• To improve and personalize your user experience
• To analyze platform usage and generate insights
• To send you marketing communications (with your consent)
• To comply with legal obligations and enforce our terms

4. Legal Basis for Processing

• Consent (Art. 6(1)(a) GDPR): When you have given us explicit consent for specific purposes
• Contract performance (Art. 6(1)(b) GDPR): To fulfill our contractual obligations to you
• Legal obligation (Art. 6(1)(c) GDPR): To comply with legal and regulatory requirements
• Legitimate interests (Art. 6(1)(f) GDPR): For our business operations, fraud prevention, and security

5. Third-Party Services

We use trusted third-party service providers to help us operate our business. These providers may process your data on our behalf:

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is typically retained for the duration of your account plus applicable retention periods required by law (usually 6-10 years for business records).

7. Your Rights Under GDPR

• Right to Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data ("right to be forgotten")
• Right to Restriction: You can request restriction of processing under certain circumstances
• Right to Data Portability: You can request your data in a structured, machine-readable format
• Right to Object: You can object to processing based on legitimate interests
• Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at legal@quaynt.com.

8. Cookies and Tracking

We use cookies and similar technologies to provide functionality, analyze usage, and improve our services. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality of our platform. For more details, see our Cookie Policy.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with GDPR requirements.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure hosting, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe we have violated your data protection rights. For Germany, the responsible authority is your state data protection commissioner (Landesdatenschutzbeauftragter) or the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: